Customer Survey

We value your opinions and want to do all that we can to make your experience with us as warm and welcoming as possible.

Because of our commitment to you, we welcome your comments from your last visit with us. Please take a moment to answer the following questions. If you would prefer to speak directly to our staff, please call Patty Berning, Patient Services Coordinator at 319-236-2700.

What test(s) did you have performed during your visit? (select all that apply)

Was ADI able to schedule a time that was convenient for you?

Upon arrival, were you welcomed in a prompt, friendly and professional manner?

How long was your wait before you were taken back for your exam?

Do you feel that the staff expressed genuine care and concern for you?

Did the staff take the time to explain the test to you and answer all of your questions?

Did your physician refer you to ADI or did you request to have your test done at ADI?

Overall, how satisfied are you with your experience at ADI?

How can we improve our service to you?

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